Delayed baggage · TP
TAP gives you 72 hours, and the report is not the claim.
File the report within 72 hours of landing, answer the contents request within 5 days, and submit the separate written claim.
First route
Report the bag.
This creates the tracing record. It does not usually replace the later documented claim.
File within 72 hours - at the desk or online, up to five bags per submission.
Keep the PIR: five letters plus five numbers.
If TAP requests a contents description, respond within 5 days.
Second route
Build the claim record.
RecoupLane organises what you confirm. The airline applies its own assessment.
TAP states it plainly: “A lost baggage report is not considered a claim.”
Keep receipts for reasonable essentials bought away from home.
Submit the separate written claim inside the published windows.
Pack contents
What to keep together.
The exact official form can still ask for more. This list is the reviewed preparation baseline.
PIR reference
Baggage tag
Booking or boarding evidence
Itemised essential receipts
Contents description when requested
Product boundary
What this pack does not claim.
- Some airports have no physical TAP counter - the online form is the route there.
- TAP Express flights share the online form; other operating carriers are excluded.
- Private pack generation is unavailable; this route is public guidance only.
TAP Air Portugal
Keep the evidence while this route remains guidance-only.
No airline endorsement. No automatic submission. No guaranteed payment.
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