User-confirmed
OCR never confirms evidence automatically.
From airport report to airline handoff
One incident. One controlled record.
Preserve originals, confirm every extracted fact and keep prior reimbursements visible in one record.
The workflow
Nothing moves without your review.
The free checklist helps at the airport today. Supported private packs remain free during beta after the required operational safeguards pass validation.
01
Report the delayed bag
Use the airport or airline’s official reporting route and retain the PIR/reference.
02
Add original evidence
When private intake opens, add the baggage tag, booking, receipts and delivery updates.
03
Confirm extracted facts
Suggestions remain proposals until you confirm or correct them.
04
Reconcile expenses
Original amounts and prior payments stay separate, without silent conversion.
05
Run preflight
Required evidence, amounts and the current airline route must pass before beta activation.
06
Review and submit
Download the pack and use the current official airline channel yourself.
Control points
Facts, access and submission stay separate.
This separation is what prevents a pretty PDF from becoming a misleading claims service.
Fail closed
No beta activation for a pack that cannot yet be generated.
Always yours
RecoupLane does not log in to or submit through airline accounts.
Ready to organise
Start with the report reference you already have.
Private intake is temporarily unavailable while its safeguards are validated.
Open the free checklist →