Prepare records
Evidence, timeline, ledger and official-channel handoff.
Trust is a system, not a badge
Private intake stays closed until its controls pass.
The design requires short-lived access, explicit confirmation and no automatic airline submission.
01
Private object storage
When intake is activated, original evidence must stay outside the public web root and use short-lived, authorised links.
02
Immutable originals
Validated scanning and extraction must never overwrite an uploaded original.
03
Human confirmation
Extraction suggestions cannot enter the pack until you confirm or correct them.
04
Audited changes
Include, exclude, replace, delete, access and generation actions are designed to be recorded.
05
Controlled deletion
Case deletion is designed to block generation and enter a recoverable deletion workflow before purge.
Commercial boundary
We organise. You submit. The airline decides.
RecoupLane is not an airline, insurer, law firm or claims representative.
Assess eligibility
No promise that an expense or incident qualifies.
Submit or guarantee
No account access, automatic form submission or payment guarantee.
Operational controls
Production stays gated.
Scanner, email, private storage and the selected commercial mode must all be configured before the live environment reports itself ready.
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Commercial mode
No checkout during free beta; paid mode remains separately gated. -
Airline rules
Official-source review dates and route-specific suspension. -
Downloads
Private one-time links with explicit expiry.
Public checklist available
Organise what to keep without uploading.
Private intake remains unavailable until email, anti-abuse, storage and scanning checks pass.
Open the free checklist →